1. Who We Are
Velox Vivace Ltd is a registered UK limited company operating as a specialist land and property consultancy. We can be contacted at info@veloxvivace.co.uk.
2. What Data We Collect
We collect personal data only when you choose to provide it to us. This includes:
- Your name
- Your email address
- Your phone number (if provided)
- Information about your land or property that you share with us voluntarily
We do not collect any sensitive personal data, and we do not use cookies or tracking technologies on this website beyond standard server logs.
3. How We Collect Your Data
We collect data when you submit an enquiry via the contact form on our website. This form is processed by Formspree (formspree.io), a third-party form service. Please refer to Formspree's own privacy policy for details of how they handle submitted data.
4. Why We Use Your Data
We use your data solely to respond to your enquiry and to communicate with you about potential land and property opportunities. The legal basis for processing your data is legitimate interest — specifically, to respond to a contact request you have initiated.
We will not use your data for unsolicited marketing, and we will not share it with third parties except where required by law or where you have given explicit consent.
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected. Where an enquiry does not progress to a business relationship, we will delete your data within 12 months of last contact. Where a business relationship exists, data will be retained for the duration of that relationship and for 6 years thereafter in line with standard legal requirements.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@veloxvivace.co.uk. We will respond within 30 days.
7. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Enquiry data is received via encrypted connection (HTTPS) and stored securely.
8. Third Party Services
This website is hosted on Netlify (netlify.com). Contact form submissions are processed by Formspree (formspree.io). Both services operate under their own privacy policies and are GDPR compliant. We do not use any advertising, analytics or social media tracking on this website.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website following any changes constitutes acceptance of the updated policy.
10. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO), at ico.org.uk.